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Elements and Performance Criteria

  1. Determine information management requirements.
  2. Develop an information management plan.
  3. Implement information management systems.
  4. Review and update information management plan.

Required Skills

Required skills

links between information management systems and the overall vision and objectives of the organisation

information management principles and practices as relevant to the industry context

Required knowledge

information management systems available as relevant to the industry context including current technology and broad costs

planning techniques and processes in relation to information management

copyright moral rights and intellectual property legislation and regulations in relation to how this impacts on information management

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The following evidence is critical to the judgement of competence in this unit

development of an information management plan which supports the vision objectives and current direction of an organisation

knowledge of information management principles practices and systems as they apply to the specific industry context

Context of and specific resources for assessment

The assessment context must provide for

practical demonstration of skills through the development and implementation of an information management system for a specific industry purposecontextorganisation

interaction with others to reflect the consultation aspects of this unit

assessment over a period of time to reflect the ongoing implementation and monitoring aspects of the unit

Method of assessment

Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge and might include

review of an information management plan developed by the candidate

evaluation of a report prepared by the candidate detailing the ways in which an information management systems was developed and implemented

case studies to assess ability to develop management systems for specific industry contexts

questions and discussion about the information management plan

review of portfolios of evidence

third party workplace reports of performance by the candidate

Assessment of this unit requires access to the materials resources and equipment needed to plan and develop the system for information management and includes access to information technology


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information management requirements may relate to any aspect of an organisation's operation and management, e.g.:

administration

customer service

finance

human resources

marketing.

The purpose for which information is required may relate to:

internal or external communication issues

operational efficiency

planning, e.g. financial, marketing.

Sources of information may include:

funding bodies and sponsors

Internet

media

potential users

references and texts

staff

visitors and patrons

volunteers.

Methods of collecting information may include:

counting systems

literature searches

registrations

surveys and questionnaires.

Analysing data may include:

patterns of performance, attendance

qualitative measures, e.g. satisfaction, attitudes, intensions

trends in sales, attendance, aesthetic preferences.

Dissemination of information may include:

posters, leaflets, pamphlets, catalogues

presentations, public speaking, media engagement

reports, newsletters

slides, video, CDs.

Appropriate systems for information management may include:

administrative procedures

computer data bases

library

record keeping systems

registers

surveys and questionnaire regimes.

Review methods may include:

discussion forums with identified stakeholders

formal feedback by questionnaire/survey

interviews

invitations for feedback

technical reviews.